Your privacy is important to us at Everybody Helping. We want
to be clear how we use your information, and the ways in which
you can protect your privacy.
- What information we collect and why we collect it.
- How we use that information and when we disclose it.
- How to access and update your information.
- The steps we take to protect your information.
through your use of Everybody Helping services, including our
platforms, and web-based tools (collectively the “Services”).
Please familiarize yourself with our policies, and if you have
any questions contact us at firstname.lastname@example.org.
This policy is incorporated into and is subject to the Terms of
Service Agreement (the “Terms”).
I. Information We Collect
1. Information you provide to us
We collect the following information:
a. Account and Profile Information
We collect information about you, as an individual, and your
organization, as a 501(c)(3) public nonprofit organization,
company when you create an account, create or modify your
profile, and make and receive donations through our Services.
Information we collect, as an individual, can include your name,
username, address, email address, phone number, and payment
card details. Information we collect, as an organization, can
include your organization name, username, address, email address,
phone number, Federal EIN number, and bank account details. You
provide this information directly through our Services.
We collect and store content that you create, input, submit,
post, upload, transmit, or store in the process of using our
Services. Such content may include any personal or other
sensitive information submitted using our Services, such as
personal information, payment information, and other information
such as regulatory compliance materials.
c. Other submissions
We collect other data that you may submit to our Services or
us directly, such as when you request customer support or
communicate with us via email or social media sites.
2. Information we collect from your use of our Services
a. Web Logs and Analytics Information
We record certain information and store it in log files when
you interact with our Services. This information may include
Internet protocol (IP) or other device addresses or ID numbers
as well as browser type, Internet service provider, URLs of
referring/exit pages, operating system, date/time stamp,
information you search for, locale and language preferences,
your mobile carrier, and system configuration information. We
and our analytics providers also collect and store analytics
information when you use our Services to help us improve our
b. Cookies and Other Tracking Technologies
We use various technologies to collect information, including
cookies that we save to your computer or mobile device. Cookies
are small data files stored on your hard drive or in device
and your experience; to allow you to access and use the Services
without re-entering your username or password; and to count
visits and understand which areas and features of the Services
are most popular. We may also associate the information we store
in cookies with personal information you submit while on our
Services. You can instruct your browser, by changing its options,
to stop accepting cookies or to prompt you before accepting a
cookie from websites you visit. If you do not accept cookies,
however, you may not be able to use all aspects of our Services.
c. Special Privacy & Security Provisions for Donors
Everybody Helping respects and protects your privacy and will
never sell or rent your personal information to other individuals
or companies. The information that you provide is used only to
complete your donation. With your permission, your name and
account information will be provided to the nonprofit
organization(s) you support through Everybody Helping.
When you create an account with Everybody Helping you may choose
to receive your donation records at tax time and occasional
email updates on your favorite nonprofit organizations. If you
do not wish to hear from us, simply update your contact settings,
unsubscribe from any mailing, or contact us directly.
d. Special Note on Nonprofit Organizations
Each nonprofit organization has its own policies regarding
privacy of donor information. Please contact the nonprofit
organization(s) you support to directly to learn about their
privacy policies. We will only pass on the information you
provide us if you authorize us to do so.
e. Information Shared with Nonprofits You Support
When you make one-time or monthly donations via Everybody Helping
products, we only share the information associated with your
Everybody Helping account with the recipient nonprofit
organization. Everybody Helping respects donor privacy and only
shares information with donor consent.
f. Complying with Donor Advised Fund Regulations
Some donations through the Everybody Helping services are
processed by The Everybody Helping Foundation (“EHF” or the
“Foundation”), a Texas nonprofit corporation and donor advised
fund, known as The Everybody Helping Fund (tax ID 81–4858492)
(the “Fund”). The Everybody Helping Fund distributes these
donations to the nonprofit organization that you, as an
individual contributor to the Fund recommended. However, some
donations made through the Everybody Helping Services are
processed directly by the nonprofit of your choice and not by
the Fund. When your donation is processed by the Fund, as
required by the Internal Revenue Service (“IRS”), the Fund has
exclusive legal control over the donations to our donor-advised
fund. All donations are final and may not be refunded. In the
rare event that a nonprofit organization you have recommended
does not satisfy the Fund’s criteria for receiving donations
(e.g., it has been classified by the IRS as a disqualified
supporting organization, it cannot or does not accept donations,
is not recognized by the IRS as a section 501(c)(3) public
nonprofit organization, or is not in good standing with federal
and state regulators), the Fund will select an alternate, similar
nonprofit organization to receive your donations.
g. Sharing of Information to the Everybody Helping Fund
The Everybody Helping Foundation, and its donor advised fund,
The Everybody Helping Fund, provides specific donation collection
and distribution services to Everybody Helping in order to help
you support the causes you love. From time to time, Everybody
Helping may share your information with the Fund for the purpose
of operating the donor advised fund into which your donations
are deposited. The Fund has certain legal obligations that it
is required to comply with and reserves the right to use and
disclose certain donation data (such as the nonprofit’s name,
address, and donation amount) for legal and regulatory purposes
including reporting information to the IRS on its Form 990
relating to grants made from its Donor Advised Fund.
3. Information we collect from other sources
a. Information from third party services
We may obtain information, including personal information, from
third parties such as our partners and service providers, and
combine it with other information we collect from you.
II. How We Use Information We Collect
We may use the information we collect for a variety of purposes,
including but not limited to:
Provide, operate, maintain, improve, personalize, and promote
Develop new products, services, features, and functionality;
Enable you to access and use our Services;
Process and complete transactions, and send you related
information, including purchase confirmations and invoices;
Communicate with you, including responding to your comments,
questions, and requests; providing customer service and
support; providing you with information about services,
including technical notices, updates, security alerts,
administrative messages, or advertising or marketing
messages; and providing other news or information about us
and our select partners;
Monitor and analyze trends, usage, and activities in
connection with our Services; and
Investigate and prevent fraudulent transactions, unauthorized
access to our Services, and other illegal activities.
We may also use the information we collect for other purposes
about which we notify you.
III. Information Sharing and Disclosures
We may share your information in the following ways:
With your express consent
We will share your personal information with companies,
organizations, or individuals outside of Everybody Helping when
we have your consent to do so.
When you use our Services, certain features allow you to make
some of your content accessible to the public or other users
of the Services. We urge you to consider the sensitivity of any
information prior to sharing it publicly or with other users.
Access by Everybody Helping
Everybody Helping may be able to:
Access information in and about your Everybody Helping account;
Disclose, restrict, or access information that you have
provided or that is made available to you when using your
Everybody Helping account, including your content; and
Control how your Everybody Helping account may be accessed or deleted.
Service Providers, Business Partners and Others
We may share your information with service providers and other
third parties who perform services on our behalf, such as
infrastructure, analytics, marketing, and advertising services.
We provide your payment information to our service providers for
payment processing and verification. Service providers such as
analytics providers may collect information about your online
activities over time and across different online services when
you use our Services.
Compliance with Laws and Law Enforcement Requests; Protection of Our Rights
We may disclose your information (including your personal
information) to a third party if:
We believe that disclosure is reasonably necessary to comply
with any applicable law, regulation, legal process or
To enforce our agreements, policies and terms of service;
To protect the security or integrity of Everybody Helping’s
products and services;
To protect the property, rights, and safety of Everybody
Helping, our customers or the public from harm or illegal
To respond to an emergency which we believe in the good faith
requires us to disclose information to assist in preventing
the death or serious bodily injury of any person; or
To investigate and defend ourselves against any third-party
claims or allegations.
We may share or transfer your information (including your
personal information) in connection with, or during negotiations
of, any merger, sale of company assets, financing, or acquisition
of all or a portion of our business to another company. We will
notify you of such a change in ownership or transfer of assets
by posting a notice on our website.
Aggregate or Non-identifying Data
We may share aggregate or other non-personal information that
does not directly identify you with third parties in order to improve the overall experience of our Services.
IV. The Choices You Have with Your Information
You may decline to share certain personal information with us,
in which case we may not be able to provide to you some of the
features and functionality of our Services. You may update or
correct your personal information at any time by accessing the
account settings page on the website or within our platform.
You may opt out of receiving promotional communications from
Everybody Helping by using the unsubscribe link within each
email. Even after you opt out from receiving promotional messages
from us, you will continue to receive administrative messages
from us regarding the Services.
V. Children’s Privacy
Our Services are not directed to individuals under 13. We do
not knowingly collect personal information from children under
13. If we become aware that a child under 13 has provided us
with personal information, we will take steps to delete such
information. If you become aware that a child has provided us
with personal information, please contact us at
VI. Complaints, Questions, and Arbitration
In compliance with the EU-U.S. Privacy Shield and U.S.-Swiss
Safe Harbor Principles, we strive to resolve all complaints
about privacy and the collection or use of customer information.
If you have questions about our participation in the Privacy
Shield or Safe Harbor programs or have a complaint, please send
an e-mail to email@example.com.
Under the Privacy Shield and Safe Harbor programs, any unresolved
privacy complaints can be referred to an independent dispute
resolution mechanism. We use the International Centre for Dispute
Resolution®/American Arbitration Association®. If you
feel that we have not satisfactorily addressed your complaint,
you can visit the ICRD/AAA website at
for more information on how to file a complaint. In some cases,
you may be able to invoke binding arbitration.
any changes, we will notify you by revising the version and
appropriate we may provide you with additional notice (such as
adding a statement to the log-in screen or sending you an email
notification). Your continued use of our Services after the
revised Policy has become effective indicates that you have read,
understood, and agreed to the current version of this Policy.
VII. Contact Information
Please contact us with any questions or comments about this
Policy, your personal information, our use and disclosure
practices, or your consent choices by email at